THU, H. T. T. .; THANH, . T. N. .; LAM, L. . Development and Validation of a Cost-Benefit and Satisfaction-Based Instrument for Measuring Higher Education Service Quality. International Journal of Learning, Teaching and Educational Research, [S. l.], v. 25, n. 6, p. 80–115, 2026. Disponível em: https://www.ijlter.myres.net/index.php/ijlter/article/view/2891. Acesso em: 10 jul. 2026.